Introduction
Gather ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gather-eg.com or use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
Information We Collect
We collect the following types of information:
- Personal Information: name, email address, phone number, delivery address, and payment information when you place an order or create an account.
- Order Information: products purchased, order history, delivery preferences, and communication with our team.
- Device & Usage Information: IP address, browser type, pages visited, time spent on our site, and referring URLs.
- Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.
- User-Generated Content: photos and messages you submit through our Share Your Moment feature (with your consent).
How We Use Your Information
We use your information for the following purposes:
- Processing and fulfilling your orders, including delivery and payment.
- Communicating with you about your orders, account, and our services.
- Improving our website, products, and customer experience.
- Providing customer support and handling inquiries or complaints.
- Sending promotional offers and updates (only with your explicit consent).
- Complying with legal obligations and protecting our rights.
Payment Information
Payment transactions are processed through secure third-party payment gateways. We do not store full credit card numbers or banking details on our servers. All payment data is encrypted and handled in compliance with PCI DSS standards.
Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted third parties only as necessary to provide our services:
- Delivery and logistics partners to fulfil your orders.
- Payment processors to handle transactions securely.
- Analytics providers (e.g., Vercel Analytics) to understand site usage.
- Law enforcement or regulatory bodies when required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, and regular security reviews.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are retained for accounting and tax purposes for the period required by Egyptian law.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data for marketing purposes.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at info@gather-eg.com. We will respond to your request within 30 days.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@gather-eg.com
- Phone: +20123456789
- Location: Cairo, Egypt
Last updated: June 2026