Introduction
Gather ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gather-eg.com or use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
Information We Collect
We collect the following types of information:
- Personal Information: name, email address, phone number, delivery address, and payment information when you place an order or create an account.
- Order Information: products purchased, order history, delivery preferences, and communication with our team.
- Device & Usage Information: IP address, browser type, pages visited, time spent on our site, and referring URLs.
- Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.
- User-Generated Content: photos and messages you submit through our Share Your Moment feature (with your consent).
How We Use Your Information
We use your information for the following purposes:
- Processing and fulfilling your orders, including delivery and payment.
- Communicating with you about your orders, account, and our services.
- Improving our website, products, and customer experience.
- Providing customer support and handling inquiries or complaints.
- Sending promotional offers and updates (only with your explicit consent).
- Complying with legal obligations and protecting our rights.
Payment Information
Payment transactions are processed through secure third-party payment gateways. We do not store full credit card numbers or banking details on our servers. All payment data is encrypted and handled in compliance with PCI DSS standards.
Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Delivery and logistics partners for order fulfillment.
- Payment processors to handle transactions.
- Service providers who assist with our website, analytics, and customer communication.
- Legal authorities when required by law or to protect our rights.
All third parties are contractually obligated to protect your data and use it only for the specified purpose.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for data in transit.
- Secure server infrastructure.
- Access controls and authentication for our systems.
- Regular security assessments and monitoring.
While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information for legal, accounting, or regulatory purposes even after your account is closed.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Delete your personal data.
- Object to the processing of your data.
- Data Portability – request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at info@gather-eg.com.
Cookies
We use cookies to:
- Remember your preferences and login status.
- Analyze site traffic and usage patterns.
- Improve your browsing experience.
You can manage cookie preferences through your browser settings. Disabling cookies may limit some features of our website.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
Contact
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@gather-eg.com
- Phone: +20123456789
- Address: Cairo, Egypt